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Grant Opportunity Profile
Grant Opportunity ID
Office for the Prevention of Domestic Violence
Grant Opportunity
NYS Domestic & Sexual Violence Hotline 2021 – 2024
Contact Name
Maire Cunningham
Contact Email
Solicitation Profile
The NYS Office for the Prevention of Domestic Violence (OPDV) is accepting proposals to manage, operate and promote the NYS Domestic & Sexual Violence Hotline, hereinafter referred to as The Hotline.

OPDV will fund one grant of up to $1,860,000.00 for the contract period October 1, 2021 – September 30, 2024. Applicants should fall into one of the following categories: NYS domestic violence providers/programs that are licensed and/or approved by the NYS Office of Children and Family Services (OCFS); NYS rape crisis programs approved by the NYS Department of Health (DOH); NYS victim assistance programs currently funded by the Office of Victim Services (OVS);Other organizations as designated by the New York State Coalition Against Domestic Violence (NYSCADV) provider directory; or other organizations as designated by the New York State Coalition Against Sexual Assault (NYSCASA) provider directory. Applicants may apply as individual organizations. Joint applications are allowable so long as all parties meet the eligibility requirements outlined above. The primary applicant should include a letter of intent from the partnering organization demonstrating the plan for providing joint services as the hotline. Partnering organizations must also meet the eligibility criteria outlined above. Letters of intent from entities that do not meet the eligibility requirements outlined above will not be allowed and the application will be disqualified.

The statewide, toll-free, confidential Hotline operates 24 hours per day, 7 days per week, 365 days per year. It provides trained counselors who respond to a variety of service needs including crisis intervention, supportive counseling, and information and referral service. The Hotline can be contacted via phone, text or chat. Individuals contacting the Hotline include victims of domestic and sexual violence, concerned others (e.g., family members, friends and co-workers), and professionals (e.g., professionals from human services, health care and criminal justice). The Hotline provides multi-language accessibility as well as 711 Telecommunications Relay Services (TRS). TRS permits persons with a hearing or speech disability to use the telephone system via a text telephone (TTY) or other device to call persons with or without such disabilities. Additionally, the Hotline connects callers to their local domestic violence service providers by actively listening, responding to caller needs, and directly connecting the caller to their local provider. This is a vital element of the Hotline’s service provision because it assists the caller in making a potential long-term connection to domestic violence services in their communities.
Full Announcement Details
Applications Due (Date / Time)
July 09, 2021 / 12:00 PM ET
Bidder's Conference(s)/Application Workshop(s)
None available
Anticipated Award DateMonday, August 2, 2021
Anticipated Initial Contract Length36 Months
Total Funding Available$1,860,000.00
Anticipated Amount of Award(s)$1,860,000.00
Letter of IntentNot Required
Letter of Intent Due
Questions Due DateFriday, June 11, 2021
Questions and Answers NarrativeAll questions about the requirements contained in this RFP must be submitted in writing via email by the date specified in the Important Dates section of this RFP to: Please type Questions 2021 – 2024 NYS Domestic & Sexual Violence Hotline in the Subject line. OPDV is unable to answer specific questions regarding individual proposals but questions concerning the RFP generally are accepted. Applicants must cite the particular section of the RFP about which they have questions, if applicable. All clarification is to be resolved prior to the submission of a proposal. A list of questions about the RFP received from potential applicants, answers to those questions, as well as any changes, additions, or deletions to the RFP, will be noted on the OPDV homepage.
Questions and Answers Posting TypeUpload
Questions and Answers Posting Date6/16/2021 12:00:00 AM
Questions and Answers Link or UploadClick here
Eligible ApplicantsNot-For-Profit, Governmental Entity, Tribal Organization
Target Population(s)LGBTQ, Organizations - Community Based Groups, Organizations - Government Entities, Organizations - Not-For Profits, Victims/Survivors - Child Abuse, Victims/Survivors - Domestic Violence, Victims/Survivors - Elder Abuse, Victims/Survivors - Sexual Abuse/Exploitation
Service Area(s) Family Supports, Health Services, Housing and Shelter Services, Justice Services, Public Safety Supports, Government Supports
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